Active Directory

How do I Deploy Windows Authentication to the Application Interface?

To deploy Windows Authentication and make full use of AD Sync: Make sure you set the “WindowsAuthentication” key to 1. ...

Windows Authentication in the EIOBoard Application or Add-In

Elizabeth StanleySupport & Implementation Engineer, Savance

What do I enter for the AD Sync settings during the customer-hosted server install?

Active Directory Integration If you want to integrate your Active Directory users with EIOBoard, you can either use the automatic...

Enabled Users are Disabled the Next Day

If you are using the Active Directory Sync (AD Sync) tool built into the EIOBoard Server (versions 6.1 and above)...

Disabled users are enabled the following day

If you are using the Active Directory Sync (AD Sync) tool built into the EIOBoard Server (versions 6.1 and above)...

Export Users from Active Directory and Import into EIOBoard

his article explains how to manually export your users from Active Directory to a CSV file so you can import...

Restore Users Deleted From AD Sync

This article addresses an issue where users are accidentally deleted through the Active Directory Sync feature of EIOBoard, then added...

Users are missing or not imported with AD Sync

This article describes an issue where users are not imported using the Savance Workplace AD Sync (Active Directory Sync) tool...

EIOBoard Will Not Allow Blank Domains

When setting up connections to a Microsoft Online Services hosted Exchange, the domain field should be left blank. Hitting the test...

Don’t Automatically Add New Active Directory Users

If you are using Active Directory synchronization, but don’t want a new EIOBoard user created every time an Active Directory...

Disabling Windows Authentication for One User

Sometimes nearly all users throughout an organization will need their PC to automatically log in to EIOBoard based on who...

Windows Authentication in the Browser Interface

If you are a Customer-Hosted customer, you have the option to allow users to automatically log in to the EIOBoard...

Exporting Users in Active Directory

You can use Control Panel’s Administrator Tool called ACTIVE DIRECTORY USERS AND COMPUTERS to export your users with their email...

LDAP Error

If you are receiving a LDAP error, you are experiencing an issue with accessing and maintaining distributed directory information services...

LDAP Server is Unavailable

If you are receiving an error after upgrading from an older version of EIOBoard that says either of the following...

Some groups don’t sync through Active Directory

If you are having an issue with some or all of your Active Directory Groups not syncing to EIOBoard follow...

AD Sync Causes Loss of User Information

The Active Directory (AD) Sync is an easy way to import users into EIOBoard from your company. The system does...

How to Add New Users Automatically with Active Directory Sync

10.3.47+ Past version 10.3.47, you can check Active Directory Security Groups to be synced. In the AD tree, security groups...

On-Prem – Customer Hosted – How To Move an Active Directory Synced User From One Organization To Another

For customer who have more than one Organization in their installation there may be times the need to move a...

Unable to save or enable AD Sync

At times a poorly defined path during installation can cause conflicts with saving management settings in the EIOBoard server. Whether...

Customization