Administration

Filters: Optional User Filters and Filters Required by Company User Settings

Filters For the staff-centric interfaces, filters select specific information to show when we choose a column. Chose a filter from...

How can I use Security Groups and Locations?

EIOBoard (EB) has many built-in security groups. Additional security groups can be defined to fit most–if not all–necessary configurations. Below...

Can I upload user pictures so they are available in the Application, Browser, and Mobile Interface?

Yes, the Application and Browser Interfaces, and Outlook Add-in allow you to manage user pictures. The Picture Add-on to utilize this feature comes...

How to change the Support To e-mail address for the help desk request

In either the EIOBoard Application or Outlook Interface open the Administrator and click the Company Settings tab. Next click the...

Can I turn off the timesheet option?

If you would like to disallow users from reviewing their status history, then go to Company Settings in the Administration...

Removing Users from EIOBoard

Desktop Application To remove a user from EIOBoard, just go into the Users section of the Administrator in the EIOBoard...

Disable Modification of Processed Future Statuses

In the Company Settings section of the Administrator, there is a setting called “Disable Modification of Processed Future Statuses”. If...

What is the UserID?

The UserID field is only used to log a user into the EIOBoard Kiosk Interface or EIOBoard Punch Interface.  This unique...

Sign Out All Users at Midnight Company Setting

If this setting is checked, EIOBoard will change the status to the default “Out” status for all users in your...

Changing Your Organization Name

To change your Organization Name in EIOBoard you first need to login to the EIOBoard Application or EIOBoard Outlook Interface...

Preferred Picture Upload Sizes

There are two different types of picture uploads used in EIOBoard. The most common picture upload is for user pictures....

How to Make Receptionist Comments

Making Receptionist Comments is a handy little tool if a receptionist needs to make a comment on a user’s status...

Why Is “Do Not Prompt For Upgrades On Startup” Grayed Out?

On the General tab in EIOBoard Settings, you may notice that the “Do Not Prompt For Upgrades On Startup” is...

What is the Difference between Groups, Locations, and Organizations?

EIOBoard has a large amount of scalability so that hundreds of users can be organized in multiple different ways. Users...

Scalability of EIOBoard

One of EIOBoard’s most unique administrative features is its scalability. EIOBoard has the ability to neatly organize thousands of users...

Prompt for Status Location on Status Update

If you want to distinguish status updates by location without having a status for You can do exactly that, and...

Creating and Managing Statuses in the Administration Panel

There are a few out of the box statuses that are available when a user chooses to update their Status....

Company User Settings

Desktop Application Company User Settings is a tab in the Administration window. It is used to control the appearance and...

Ignoring Future Status Updates

As Administrator, you have the ability to ignore future status updates for users. This can come in handy if a...

Web-Based User Import

The User Import Wizard allows administrators to add relevant User information from a spreadsheet into EIOBoard. The spreadsheet (.XLSX format)...