Mobile Application

What Functions Are Available in the Mobile Interface?

Mobile Interface Functions Change your status Change others’ statuses (if you have the rights) Read notes Leave notes Search by...

How does the Mobile Interface communicate to EIOBoard?

Mobile Interface Communication For EIOBoard-Hosted customers, users navigate to www.eioboard.com and they will automatically be redirected to the Mobile Interface....

What types of devices are supported?

Mobile Interface Any web-enabled device is fully supported for the mobile interface. In fact, you can test the mobile by...

How do I access EIOBoard on a Mobile Device?

Cloud-Hosted Organizations: Mobile Site From a mobile device (will automatically redirect): https://cloud.savanceworkplace.com/ To Go Directly to the mobile site, in...

Configuring your Blackberry to support the EIOBoard Mobile Interface.

Configure Your Blackberry Since EIOBoard Mobile requires JavaScript to work correctly, you must make sure JavaScript is enabled on the...

How to set up emulators to test EIOBoard Mobile for a BlackBerry or an Android

Android: Download the zip file: http://www.eioboard.com/downloads/Utils/AndroidEmulator.zip Unzip to a folder. Go into the folder and run “Run Emulator(with Boot Animation).exe”,...

JavaScript Error with EIOBoard Mobile Interface on Windows Mobile 2003

If you open the EIOBoard Mobile Interface on a Windows Mobile 2003 device, you may receive a warning logging in...

How to Update Your Status Using SMS

Be sure you have the “Cell Phone” field with your accurate cell phone number in the Administrator,  by right clicking...

How to Enable Cookies on the iPhone

For EIOBoard mobile to work, you must allow cookies to be placed on your iPhone so that the server can...

Cannot Access The EIOBoard Mobile Web Site

This knowledge base article applies to Customer-Hosted installations only.  You may encounter an issue where you type in the URL...

How to Reset the EIOBoard Android App

With the EIOBoard Android application being in an early development stage, you may run into an instance where the app...

Using Search Filters on a Mobile Device

Using the search on the left and side in EIOBoard App you can use the Filters to filter out only...

Mobile Application Return Time is Off After Daylight Savings Time Change

If your iPhone (iOS) or Android return time is off after there is a recent time change, there is a...

Configuring GPS Zone Status Updates for the mobile application.

This article will guide you through the process of implementing GPS Status updates with location based zones on the mobile...

EIOBoard iPhone Application stops working after iOS Update

Error If your iPhone (iOS) EIOBoard Application stops working with this error message after a Software Version update, there is...

How to manually install the EIOBoard Mobile App

If you cannot get the Mobile App from the Google Play Store for any reason: You can also download the...

What to Gather and Provide to Savance for iOS or Android App Issues

Savance is working on incorporating Firebase Crashlytics into our mobile apps to automatically assist with troubleshooting. In the meantime, these...

How to Find Your Savance Workplace Mobile App Version

If you’ve gotten your Savance Workplace mobile app from the Google Play Store or Apple App Store, it should automatically...