Outlook Add-in Troubleshooting

At this time, it is known that there is a conflict between the EIOBoard Outlook Add-in and the iCloud Outlook...

This article addresses the issue where you get an error message saying “The operation failed” when attempting to synchronize your...

Step 1 – Check Version Make sure you are running our latest version.  There is also a known issue with...

If you get this error InnerException>> System.InvalidCastException: Unable to cast COM object of type ‘System.__ComObject’ to interface type ‘Microsoft.Office.Interop.Outlook._AppointmentItem’. This...

EIOBoard Registry This article addresses the issue where you get an error message when you open Outlook saying Outlook is...

If your EIOBoard Outlook Add-In seems to disappear or disable itself automatically, then this article may be for you.  Outlook...

The reason for this is that the Add-in attempts to reference certain shared DLLs that are changed when a component...

If you are running the EIOBoard Outlook Interface on a terminal server, you may have noticed there is a copy...

After installing the EIOBoard Outlook Interface, you may be prompted to continue the installation when Outlook first opens. The message...

This article addresses the issue where you receive a message when trying to synchronize your Outlook Calendar with EIOBoard saying...

Background Microsoft released an update for Office 2016 (Version 1808, Build 10730.20088) that causes an issue displaying EIOBoard correctly for...

When using the EIOBoard Outlook Add-in within Citrix, you may encounter a popup box that contains the following error message:...

If the Outlook Add-in is installed and the pencil icon is showing up in the task tray, but the Add-in...

This usually means exactly what it says, “Not enough storage is available to process this command”, Outlook does not have...