Outlook FAQ

Syncing Recurring Outlook Appointments

To sync recurring calendar appointments in Outlook to the EIOBoard calendar, the initial event must be captured with the correct...

Do I Need Exchange to Run EIOBoard?

No, you do not need Exchange to use EIOBoard. This applies to both EIOBoard-Hosted and Customer-Hosted versions. If you still...

How does the Outlook and GroupWise Synchronization work and where can I access it?

Outlook and GroupWise Synchronization can only be accessed in the Application version of EIOBoard. To access it, click on the...

Outlook Calendar Sync: Best Practices and Missing Appointments

Recurring appointments without an end dates can cause issues for system administrators and other professionals scheduling regular meetings. There are...

Why does EIOBoard take up disk space in each user’s profile and how can I minimize it?

There are a few reasons why EIOBoard will take space in the user’s profile. Logging.  EIOBoard saves log files to...

What are some EIOBoard difference using Outlook 2003 vs. Outlook 2007?

With older versions of Outlook (such as 2003, XP, 2000) you cannot integrate as tightly and we have to open...

What versions of Outlook does EIOBoard Support?

Outlook 365 Yes, EIOBoard can integrate with Outlook 365. If you use the Outlook Client, you can install the EIOBoard...

Setting up the EIOBoard Outlook Interface on a Terminal Server for Select Users Only

By making changes to the Current User branch in the Registry, it is possible to change the load behavior of...

Outlook Add-in problems with default status change and automatic sync

Two things to look out for: You’re doing an automatic sync with outlook’s appointments and mapping it to conference call. ...

How to Delete all Outlook Synced Future Statuses

To delete all outlook synced future Statuses Go to More–>Calendar–>My Calendar Click on Outlook Sync Select a date range covering...

Disabling Data Execution Prevention (DEP) mode in Outlook 2010 and newer

This article explains how to get your EIOBoard Outlook Add-in to run again when the following error message comes up:...

Detach The Status Board From Outlook

This pertains to the Outlook Add-in.  If you would like to detach the status board from Outlook so that it...

Recurring Future Statuses

Future Statuses are a nice way to show other EIOBoard users when you will be unavailable or out.   Outlook...

Linking EIOBoard in Outlook Web Access

If you would like to link EIOBoard inside of your Outlook Web Access (OWA) follow these steps: Open up Internet...