Browser Interface

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Web Troubleshooting

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Can I disable the chat feature for my organization?

Yes, the chat option can be disabled for a whole organization via the Administrator Organization Settings. Simply follow these instructions:...

How do you make the EIOBoard Web Version start-up on boot?

Windows Boot You may also want to have each user click the “Remember Me: check box the next time they...

Can an EIOBoard Web Browser user go back and change or add “in” or “out” times, such as if someone had forgotten or needed to add an entry for instance?

Yes, you certainly can very easily. The user simply clicks on the “My Time” (right next to the Phone list)...

Can users change their time entries using the Browser Interface?

Yes, users can adjust their status history, thus adjusting their time used for time card generation. Elizabeth StanleySupport & Implementation...

Can I do any administration from the Browser Interface?

Yes, the administrator was first available in the Browser Interface and then was added to the Application Interface so almost...

Can I Customize the Color and Company Logo?

Yes, you can replace the default logo by uploading your company logo (Pictures add-on is requested for Customer-Hosted customers to...

How do I add users to locations in the Browser?

here are multiple ways to add a user to a particular location in the browser interface. The first option is...

How do I add users to groups in the Browser?

Assigning users to particular groups can be done in several ways. The easiest way to add several members at a...

Can I access EIOBoard with a Mac or Macbook?

Yes, Mac users can access EIOBoard using the Browser Interface. At this time we do not have an application for...

How to reset Cookies for Eioboard

Sometimes an error or update may make it necessary to clear the cookies and cache on eioboard.com to get rid...

Remember Me Feature

We had issues with the “Remember Me” feature when the new version of EIOBoard was first released, but this was...

EIOBoard Browser Interface gives warning that JavaScript is not enabled

If you open the EIOBoard Mobile Interface on a Windows Mobile 2003 device, you may receive a warning logging in...

Sort by First Name, Last Name

By default EIOBoard sorts the users by last name, then first name. If you wish to change this to sort...

EIOBoard version 10.2.1+ and Internet Explorer version 11

As of Internet Explorer (IE) version 11, it does not support the newer features available on the other major browsers....

How to Embed EIOBoard into PowerPoint SlideShows

Table of Contents Introduction How to Create the PowerPoint with EIOBoard Embedded Using LiveWeb in PowerPoint Auto Looping Start EIOBoard...

What Browsers are Compatible with EIOBoard?

EIOBoard’s Browser Interface gives you the option to view the status board, change your status, and more. This interface can...

Changing Column Headers in the Web

With the EIOBoard status board you are able to specify which headers are available to view. Each person has the...

Prevent Status From Overriding another Status Comment

If you would like to configure an EIOBoard status to not override the comment of your previous status follow these...

Embed EIOBoard in HTML

Embedding EIOBoard in your main site could be a nice way to build awareness and engagement. Also, we can automatically...

How to Change the EIOBoard Refresh Time

This setting can be set by individual users on a per user basis or it can be set by an...