Savance Patient Self Check-In allows hospitals and healthcare clinics to replace paper sign-in sheets and patient intake forms with a real-time, HIPAA-compliant electronic patient self check-in solution. Results include a quicker patient registration process, more accurate patient information, shorter wait times, and more satisfied patients.
When a patient comes to a hospital or a clinic to check in, you want two important things to happen:
Savance Patient Self Check-In solution allows healthcare facilities to accomplish both goals efficiently and effectively. From a financial standpoint, many healthcare organizations could save tens of thousands of dollars each year by being able to collect accurate information on all patients. This includes eligibility and payment verification processes, which have been further complicated by private insurance, Medicaid, Medicare, and the Affordable Care Act. Savance Workplace provides tools for both manual and automatic verification, prior to rendered services.
From a patient perspective, simplifying the registration process and cutting down on the amount of time patients have to wait for medical attention also improves the patient experience. Our customers generally see an immediate impact on patient satisfaction.
Speed up registration and reduce patient wait times
Customize the solution to collect all required information during patient check-in, including co-payments
Patients can scan driver’s licenses and insurance cards and the system will automatically capture the required information
Avoid HIPAA violations and improve patient satisfaction
Eliminate paper sign-in sheets, and simplify data entry
When a patient comes to a hospital or a clinic to check in, you want two important things to happen:
Savance Patient Self Check-In solution allows healthcare facilities to accomplish both goals efficiently and effectively. From a financial standpoint, many healthcare organizations could save tens of thousands of dollars each year by being able to collect accurate information on all patients. This includes eligibility and payment verification processes, which have been further complicated by private insurance, Medicaid, Medicare, and Obamacare. Savance Workplace provides tools for both manual and automatic verification, prior to rendered services.
From a patient perspective, simplifying the registration process and cutting down on the amount of time patients have to wait for medical attention also improves the patient experience. Our customers generally see an immediate impact on patient satisfaction.
When entering the hospital or clinic, patients are met with an easy-to-use touch screen sign-in kiosk that has been custom-designed for your organization. Patients begin the registration process by scanning their driver’s license, or by entering their information directly onto the touch screen pad. In order to keep waiting times at a minimum, the step-by-step check-in process is quick and easy. The software can even pull information automatically from a driver’s license, ID, or insurance card, and ask the patient to verify that the information is up-to-date.
Easily customize the questions asked by the Patient Self Check-In software during sign-in to collect all the information you need on the patient, whether that be the basics such as address, phone number, health insurance, and date of birth, or special case scenarios like fall risks, infections, or interpreter requests. An easy drag-and-drop editor allows you to target the process to all types of guests.
Customize further by incorporating videos, documents, visitor photos, signature capture, background checks, ID and watchlist verification, and more. A copy of insurance and ID cards can be saved automatically into the system. Multilingual options and co-payment processing also available.
Register patients ahead of time, and they will receive a QR code via text and/or email for quick and easy sign-in upon arrival.
Let patients fill out information ahead of time from their own device. They can answer questions, watch videos, agree to documents, verify their ID against a watchlist, and receive a QR code via text/email for quick and easy sign-in upon arrival.
Once a patient has been signed in, automatic arrival notifications can be sent to relevant personnel via a text message, an email, or a computer popup message.
Reduce the spread of certain diseases by allowing patients to scan a QR code and check in using their own mobile device.
Increase facility security by running instant background checks and creating deny-entry watchlists with names, photos, and alerts.
Issue printed labels, which can be self-expiring, through your kiosk. Use custom QR codes as a credential or for check-out. Even take things a step further and integrate with your existing access control system.
Optional temperature scanner mounted to a kiosk allows for hands-free, automated temperature scanning as a part of an overall health screening process.
View all patient check-ins on real-time dashboards. Create any reports you need. Integration with optional 3rd party reporting tools also available.
Children’s National Hospital is the leading provider of pediatric care in the Washington, D.C. area, and ranked among the top 5 pediatric hospitals in the United States.
Jeffrey Dome
Chief of Hematology & Oncology
Victor Cooper
Clinic Operations Manager
Kristen Brown
Clinical Manager
Simplified patient sign-in with self-service check-in kiosk
Ability to time-stamp patient flow though clinic to monitor detail
Ability to leverage patient flow data to alleviate bottlenecks during peak demand
Improved patient experience through better communication and shorter wait times
Free staff from physically tracking down patients
Ability to optimize patient and staff scheduling
As another way to enhance the patient experience, and as a part of the patient check-in process, you can choose to integrate a paging system, similar to those found in restaurants. Give patients and family members the freedom to walk around, and send them messages and updates straight from a computer or a kiosk. To further increase visibility and communication, be sure to see Savance’s HIPAA-compliant and custom-designed Waiting Room Displays, which are used to keep patients and family members fully informed of waiting times and updates, straight from the waiting room.
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