Patient Tracking & Flow
Patient Tracking & Flow
Flexible Electronic Solution to Collect Patient Flow Data
Savance Patient Tracking & Flow is a comprehensive and easy-to-use patient tracking software solution that helps hospitals and other healthcare facilities improve the effectiveness and efficiency of workflow processes and clinical procedures. Easily identify and eliminate bottlenecks for better patient throughput; decreased patient visit and wait times; and higher patient satisfaction ratings.
Anyone who has been a patient is likely familiar with the long wait times that come with the simplest of procedures. It is frustrating to wait a long time for something as simple as a blood draw, and this can have a negative effect on the overall patient experience.
Savance Patient Tracking & Flow software gets down to the heart of problems quickly and easily. It gives your healthcare organization all the necessary data to improve the flow of patients from the time they enter the facility until the time that they leave.
- The Savance system helps identify issues while the patient is still here, as well as trends opportunities for improvement in areas where bottlenecks can occur. Cameron Memorial Community Hospital
Track patients as they move through each process, and determine the amount of time spent in each area. Easily collect the data you need to identify and remedy bottlenecks in workflows, clinical procedures, staff resources, and more. You’ll be alerted to areas in the system that are slow, clogged, or in some other way lacking the resources to keep up with patient flow.
Benefits
Improve and automate patient flow data collection
Easily identify and eliminate bottlenecks to improve workflow and patient satisfaction
Optimize processes to reduce patient wait times and overall time investment
Achieve better efficiency by eliminating time spent manually tracking down patients
Automatically update patient statuses and other fields based on location
Savance Patient Tracking & Flow is a comprehensive and easy-to-use patient tracking software solution that helps hospitals and other healthcare facilities improve the effectiveness and efficiency of workflow processes and clinical procedures. Easily identify and eliminate bottlenecks for better patient throughput; decreased patient visit and wait times; and higher patient satisfaction ratings.
How Does It Work?
Real-Time Data for Time-Use Studies & Lean Projects
The key to effective management of any business is having the information you need to make tough and imperative decisions. To some extent, data collection is certainly possible by old-fashioned “hunt the documents” methods, but this is both time consuming and labor intensive. By the time you generate enough data to make a difference, the data is already outdated. Savance’s patient tracking software retrieves all the data you need in real-time, which means that time-use studies and lean projects can be implemented using REAL data.
Built-In & Custom Reports to Locate Bottlenecks in Patient Flow
Savance’s Patient Tracking & Flow solution comes with built-in reports for locating bottlenecks in patient flow; however, you have the flexibility to customize any report you need. Integration with optional 3rd party reporting tools is also available.
Additional Features
Several Interface Options
Quickly update statuses using a computer, smartphone, or a kiosk. In addition, Android and iPhone apps provide an easy way for users to update their status on the go.
Multiple Methods to Add Patients
Easily add patients using HL7/EHR/Practice Management Integration, direct database integration, flat file import, app or web browser interface, or a patient check-in kiosk.
Contract Tracing
If ever needed, have the ability to create contact tracing reports to know who entered the building, where they went, and who they may have been in contact with.
Optional Hardware
Add a restaurant-style paging system, allowing patients and/or family members more freedom to walk around during times of waiting.
Customer Spotlight:
Children’s National Hospital
Children’s National Hospital is the leading provider of pediatric care in the Washington, D.C. area, and ranked among the top 5 pediatric hospitals in the United States.
- The significance is visibility. Patients see where they stand in the queue. Staff can proactively keep workflows moving. And administrators base staffing and scheduling decisions on real data.
Jeffrey Dome
Chief of Hematology & Oncology
- We have data points for everything. I can go into the Savance system and do a deep report, check the touch points where the patient went and pinpoint exactly where the bottleneck was — the front desk, the PCT, the provider, the lab, whatever — and streamline processes based on real data. That’s best practice.
Victor Cooper
Clinic Operations Manager
- In healthcare today, the patient experience is of utmost importance. By accurately capturing where our delays were, we were able to identify our primary challenges and implement solutions to directly impact those areas.
Kristen Brown
Clinical Manager
Case Study:
Healthcare Leader Improves Workflow & Patient Satisfaction
- If you improve customer satisfaction, patients will refer others to you. These are all downstream benefits that can accrue over time.
Results & Benefits
Simplified patient sign-in with self-service check-in kiosk
Ability to time-stamp patient flow though clinic to monitor detail
Ability to leverage patient flow data to alleviate bottlenecks during peak demand
Improved patient experience through better communication and shorter wait times
Free staff from physically tracking down patients
Ability to optimize patient and staff scheduling
Add-On Options & Solutions to Extend Use
Based on your particular needs, Savance will put together a package consisting of our Patient Tracking & Flow software along with appropriate hardware. No matter your specific setup, patient information can be accessed in real-time through staff displays, PCs, or mobile devices. For a complete healthcare package, and further improvements to patient satisfaction, Savance Patient Tracking & Flow fully integrates with our Patient Self Check-In, Waiting Room Display, and Healthcare Staff Displays solutions.
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