Savance Waiting Room Display is a HIPAA-compliant electronic solution that keeps patients and family members fully informed of waiting times and updates, straight from the hospital or clinic waiting room. Savance’s status boards allow you to improve quality of care and patient satisfaction through increased visibility and communication, while at the same time protecting patient confidentiality.
Lack of visibility in healthcare waiting rooms often result in patient and family member anxiety and frustration; however, when patient privacy is at stake, there is a fine line between giving too much information and too little.
Savance Waiting Room Display was designed to follow a trusted method of HIPAA protection for patient confidentiality. It does so by hiding identifying patient information, using a random number, word, or an image icon to represent the patient. This way, patients and family members can be kept fully informed, in real-time, at all times throughout the visit.
By following a process to update staff, patients, and family members, your healthcare facility will see a boost in performance from better visibility, service, and organization. Thanks to constant and automatic communication and information, you will also notice significantly improved patient satisfaction scores. As an added bonus, you can virtually eliminate patients or family members constantly requesting updates, freeing staff up to focus on patient care.
Improve quality of care through constant communication and peace of mind
Keep patients and family members informed of updates and waiting times
Free staff up to focus on patient care
Provide patients with a HIPAA-compliant solution that protects their privacy
Professional custom design and branding
Lack of visibility in healthcare waiting rooms often result in patient and family member anxiety and frustration; however, when patient privacy is at stake, there is a fine line between giving too much information and too little.
Savance Waiting Room Display was designed to follow a trusted method of HIPAA protection for patient confidentiality. It does so by hiding identifying patient information, using a random number, word, or an image icon to represent the patient. This way, patients and family members can be kept fully informed, in real-time, at all times throughout the visit.
By following a process to update staff, patients, and family members, your healthcare facility will see a boost in performance from better visibility, service, and organization. Thanks to constant and automatic communication and information, you will also notice significantly improved patient satisfaction scores. As an added bonus, you can virtually eliminate patients or family members constantly requesting updates, freeing staff up to focus on patient care.
Savance waiting room status boards provide real-time updates shown on large, wall-mounted digital communication boards. Healthcare staff can easily post patient status updates using a healthcare tablet, a PC, a kiosk, or a smartphone. Information that identifies a particular patient is masked for HIPAA compliance, and the system instead uses a random number, word, or an image to represent the patent.
The Waiting Room Display software is fully customizable both when it comes to layout/branding and content, and will be custom-designed to suit the look and feel of your organization. For example, the screen example here shows how the software was designed for a large children’s hospital, using fun, colorful animal icons to represent each child.
The layout of your Waiting Room Display can range from a basic grid-style display —listing a patient’s appointment time, current status, and more— to a mixed content design showing patients based on doctor or current location (waiting room vs care area, for example), along with additional information, such as local weather, hospital announcements, and more.
Also customize the information you display, for example:
Savance Workplace solutions are fully customizable and custom-branded to your organization.
Valley Children’s Healthcare is a 358-bed pediatric healthcare network in California, employing 670 physicians and 3,500 staff.
Significantly reduced wait times
Improved registration time and process
Marked improvement in overall communications
Improved patient experience through better communication and shorter wait times
Reduced overall time for patient visits
Instant improvement in patient satisfaction
As another way to enhance communication, visibility, and the patient experience, you may choose to integrate a patient paging system, similar to those found in restaurants. Give patients and family members the freedom to walk around, and send them messages and updates straight from a computer or a kiosk. If you choose, this can be integrated directly into Savance Patient Self Check-In system. To increase staff communication and visibility when it comes to staff and/or patient statuses, you may also consider a custom-designed Healthcare Staff Display.
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