Waiting Room Display

Savance Waiting Room Display Solution for Healthcare

Waiting Room Display

HIPAA-Compliant Status Board Solution to Increase Patient Visibility & Communication

Electronic Waiting Room Display for Healthcare Patient Waiting Rooms

Waiting Room Display

HIPAA-Compliant Status Board Solution to Increase Patient Visibility & Communication

Healthcare Customer Logos
Healthcare Customer Logos

Savance Waiting Room Display is a HIPAA-compliant electronic solution that keeps patients and family members fully informed of waiting times and updates, straight from the hospital or clinic waiting room. Savance’s status boards allow you to improve quality of care and patient satisfaction through increased visibility and communication, while at the same time protecting patient confidentiality.

Lack of visibility in healthcare waiting rooms often result in patient and family member anxiety and frustration; however, when patient privacy is at stake, there is a fine line between giving too much information and too little.

Savance Waiting Room Display was designed to follow a trusted method of HIPAA protection for patient confidentiality. It does so by hiding identifying patient information, using a random number, word, or an image icon to represent the patient. This way, patients and family members can be kept fully informed, in real-time, at all times throughout the visit.

  • The significance is visibility. Patients see where they stand in the queue. Staff can proactively keep workflows moving. Children’s National Health System

By following a process to update staff, patients, and family members, your healthcare facility will see a boost in performance from better visibility, service, and organization. Thanks to constant and automatic communication and information, you will also notice significantly improved patient satisfaction scores. As an added bonus, you can virtually eliminate patients or family members constantly requesting updates, freeing staff up to focus on patient care.

Benefits

Improve quality of care through constant communication and peace of mind

Keep patients and family members informed of updates and waiting times

Free staff up to focus on patient care

Provide patients with a HIPAA-compliant solution that protects their privacy

Professional custom design and branding

Lack of visibility in healthcare waiting rooms often result in patient and family member anxiety and frustration; however, when patient privacy is at stake, there is a fine line between giving too much information and too little.

Savance Waiting Room Display was designed to follow a trusted method of HIPAA protection for patient confidentiality. It does so by hiding identifying patient information, using a random number, word, or an image icon to represent the patient. This way, patients and family members can be kept fully informed, in real-time, at all times throughout the visit.

By following a process to update staff, patients, and family members, your healthcare facility will see a boost in performance from better visibility, service, and organization. Thanks to constant and automatic communication and information, you will also notice significantly improved patient satisfaction scores. As an added bonus, you can virtually eliminate patients or family members constantly requesting updates, freeing staff up to focus on patient care.

  • The significance is visibility. Patients see where they stand in the queue. Staff can proactively keep workflows moving. Children’s National Health System

Custom-Designed, HIPAA-Compliant Waiting Room Displays for Your Healthcare Organization

Savance Workplace solutions are fully customizable and custom-branded to your organization.

Waiting room display sample with color-coded provider statuses and status guide

Hospital Waiting Room Display

This custom waiting room display separates patient by healthcare provider, and lists each provider with color-coded statuses and a sidebar status guide. Patients are identified with a randomly assigned number.

Healthcare Waiting Room Status Board Display Sample

Waiting Room Status Board for Small Medical Clinic

This is a custom waiting room display for a healthcare facility where patients are split into groups based on healthcare provider. For patient confidentiality/HIPAA compliance purposes, patients are provided with a picture that identifies them without sharing any personal information. Provider statuses also included.

Waiting room display for children's hospital

Children’s Hospital Waiting Room Display

This custom status board for a children’s hospital separates patients by waiting area and care area. Funny alphabet characters represent each patient for confidentiality/HIPAA compliance.

Custom Waiting Room Status Board for Hospital

Hospital Waiting Room Display

Waiting room status board for hospital, displaying patients by randomly assigned number, with current status and optional comment for more information. A sidebar shows weather and announcements.

Custom Waiting Room Display with Patient Icons, Weather, and Announcements

Status Board for Healthcare Waiting Room

Waiting room display board split between Waiting Room and Care Area with a sidebar area for weather and news. Square images used to identify patients.

Waiting Room Display for Children's Hospital with Animals Identifying Each Patient

Children’s Hospital Waiting Room Display

This simplistic waiting room display was designed for a children’s hospital, and uses animal pictures to identify patients.

How Does It Work?
Hospital Patient Waiting Room Display

Give Patients & Loved Ones Real-Time Status Updates

Savance waiting room status boards provide real-time updates shown on large, wall-mounted digital communication boards. Healthcare staff can easily post patient status updates using a healthcare tablet, a PC, a kiosk, or a smartphone. Information that identifies a particular patient is masked for HIPAA compliance, and the system instead uses a random number, word, or an image to represent the patient.

The Waiting Room Display software is fully customizable both when it comes to layout/branding and content, and will be custom-designed to suit the look and feel of your organization. For example, the screen example here shows how the software was designed for a multi-provider healthcare facility showing patients based on the provider they are there to see, along with color-coded provider statuses.

Patient Waiting Room Display Board Illustration

Layout & Content Fully Customizable ā€“ Branded to Your Organization

The layout of your Waiting Room Display can range from a basic grid-style display ā€”listing a patientā€™s appointment time, current status, and moreā€” to a mixed content design showing patients based on doctor or current location (waiting room vs care area, for example), along with additional information, such as local weather, hospital announcements, and more.

Also customize the information you display, for example:

  • Current wait time for the next procedure;
  • Comments left by staff;
  • The status of the patient;
  • What phase of surgery the patient is in;
  • The attending nurse and physician;
  • The patientā€™s current location;
  • Mixed content, for example local weather and hospital announcements.
Patient Waiting Room Display Board Illustration
  • We were able to cut wait times by an average of 15 minutes, improve the registration time by 4 minutes, and reduce the overall visit by 20 minutes on average.
  • I’d wholeheartedly recommend Savance to anyone looking to work with a great company to deliver a software and hardware solution for the healthcare industry. Their ability to listen, suggest, and deliver is what sets them apart from other vendors.
  • [Savanceā€™s] guidance and expertise has been invaluable to help us implement the best solution tailored to each departmentā€™s needs. They listened to our requests and answered with great solutions.
Children's Hospital Case Study

Case Study:

Non-Profit Childrenā€™s Hospital Sees Significant Improvements in Wait Times & Patient Satisfaction

  • We have seen marked improvements in operations, workflow, and patient satisfaction since implementing [the Savance] system.

Results & Benefits

Significantly reduced wait times

Improved registration time and process

Marked improvement in overall communications

Improved patient experience through better communication and shorter wait times

Reduced overall time for patient visits

Instant improvement in patient satisfaction

Color-Coded Healthcare Staff Display for Patient Statuses & Increased Visibility

Add-On Options & Solutions to Extend Use

As another way to enhance communication, visibility, and the patient experience, you may choose to integrate a patient paging system, similar to those found in restaurants. Give patients and family members the freedom to walk around, and send them messages and updates straight from a computer or a kiosk. If you choose, this can be integrated directly into Savance Patient Self Check-In system. To increase staff communication and visibility when it comes to staff and/or patient statuses, you may also consider a custom-designedĀ Healthcare Staff Display.

Want to Learn More?

Fill out your information below and we’ll reach out to set up a free consultation.