Due to way licensing works for our Kiosk applications there are very rare instances where activation may not work. This will occur if there is an issue with the WMI within windows.
We utilize two WMI providers for our activation that may need to be rebuilt.
Instructions on how to rebuild a WMI provider can be found here:
How to repair or rebuild the WMI Repository on Windows 11/10
You will want to rebuild these two providers:
If you continue to have issues after rebuilding these providers, please contact support.