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Applying Savance Workplace License Key

Follow the instructions below to apply the new License Key. You can apply your new key with the Savance Workplace Application, Browser, or Outlook Interface.

Update Using the Savance Workplace Browser Interface

  1. Open the Savance Workplace Browser Interface and login.
  2. If you are already expired, you will be taken to a screen where you can enter your License Key. If you are not expired, click the “Registration & Licensing” link under the “Administrator” section. (Note: in Version 9 this will be called the “Registration Info” tab instead)
  3. In the text box marked “License Key”, paste the License Key from above and click “Save Registration”.
  4. Once your License Key is successfully applied, you should close the tab, then log off and log in again to make sure the new settings are updated.

Note: In Web Versions 10.3.47+ the License key should apply immediately and you won’t have to log off.

Update Using the Savance Workplace Application or Outlook Interface

  1. Open the Savance Workplace Application or Outlook Interface and login.
  2. If you see a message asking you to enter your License Key, click “Yes”. Otherwise, you will have to go into the Administrator and click the “Company Settings” tab.
  3. In the text box marked “License Key” in the “Registration Settings” section, paste the License Key from above and click “Save Registration”.
  4. Once your License Key is successfully applied, you should sign out of and restart Savance Workplace to make sure the new settings are updated.

Update Using the Savance Server Console

  1. Open your Savance Workplace Server Console
  2. Click ‘New’ under the SQL Tasks tab
  3. Name the Task ‘Apply License Key’
  4. Copy paste this script into the SQL Query bar
    1. Update Organizations
      SET LicenseKey = ”
      FROM [SolutionSavant].[dbo].[Organizations]
      WHERE PrimaryOrganization = 1
    2. Insert your License Key into the empty ”
  5. Click the checkbox for ‘Enable’
  6. Set Schedule to ‘Weekly Maintenance Schedule’
  7. Click Save then click your new task then click ‘Save’

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