CR5400 Driver License Scanner Settings
Using Kiosk
- Login to the Kiosk settings panel
- Click ‘Visitor Management’ then ‘ID Scanner’
- Ensure the ‘Enable CR5400 License Scanner’ setting is enabled
- Click ‘Start Scanner’ if it isn’t started already

- Enable other settings as desired (See explanation below for setting details)
Explanation of Kiosk Settings
- CR5400: Record image – This will tell the driver license scanner to record the image of the license for storage
- Set this as the primary picture – Allows you to select which picture is saved as the primary photo that appears on Contact Details/Reports
- Cropped image of the government ID – Saves a cropped image of the driver license visitor photo
- Store Image – Stores the image in Savance in the Visitor Pictures
- Replace Existing – Replaces any existing user photos with the cropped image
- Replace if Newer – Replaces any existing user photos with the cropped image upon new image being detected
- Front image of the government ID – Saves the front picture of the visitor driver license in full
- Back image of the government ID – Saves the back picture of the visitor driver license in full
- Enable logging – Enables logging for easier troubleshooting
- Start scanner on start up – Automatically starts the scanner service when the kiosk application is launched
Using Web Browser
- Open the Hardware Agent
- Click ”Settings’ then ‘Update Login’
- Enter in a valid login. If you are an On-Premises Hosted customer, please change the URL from cloud.savanceworkplace.com to your site’s URL. You will need /api after the URL

- Click ‘Start’ on the service you wish to run on your device

Was this article helpful?