Cryptographic Desktop/Outlook Add In Error Fix

Clear Cache

1. Open your Desktop/Outlook Add in and click ‘Settings’
2. Click ‘Delete Cache’ (This will only be clickable if ‘Enable Cache’ is enabled
3. Restart your Desktop/Outlook Add in
   

Clear AppData Folder

1. Open File Explorer
2. Enter ‘%LocalAppData%’ in the top bar (This could be under Roaming Folder as well)
3. Delete any folders labeled ‘Savance’ or ‘Savance LLC’
4. Restart your Desktop/Outlook Add in
   

Errors:

• System.Security.Cryptography.CryptographicException: Key not valid for use in specified state.
• System.Security.Cryptography.CryptographicException: The data is invalid.
• System.Security.Cryptography.CryptographicException: The parameter is incorrect.