Dymo Label Printer Troubleshooting

• At times the Dymo label printer can be in an error state after printing.
  • Firstly check all of the basics including the printers power and connection to the device is solid and that the printer is in fact online within the Dymo Connect program.
  • Once it is clear that the baseline pieces are correct, clear out the printing queue by clicking start, searching printers and selecting the Dymo printer and checking the queue.
  • Next clear out all existing jobs from the printer.
  • Try a test page from here (https://help.dymo.com/s/article/LabelWriter-self-test?language=en_US) and see if it will print correctly.
• Common Issues
  • Feeding issue: Can’t detect label break properly
    • Test Feed: See if sensors can detect break
    • Make sure using correct labels(DYMO, size) and loaded correctly
    • Clean out any debris or paper jams
  • Dymo prints Blank Labels after Sign-In
• Dymo Support: DYMO also has their own support that can help you with most DYMO-specific issues:
  • Dymo Customer Service: 877-724-8324
  • Dymo FAQ: https://www.dymo.com/support?cfid=quick-dymo-fixes-faqs

If all of these steps do not get the printer going, you may need to uninstall the Dymo software and drivers and install new drivers.

After taking these steps if the printer is still not functioning, reach out to support with a ticket with the details of the problem and attempted solution.