Error

You may receive the following error when you try to install or open either the Workplace Application Interface or the Workplace Outlook Interface:

This is a security issue with Microsoft .NET due to installing a version of Workplace that is not FIPS-compliant while having FIPS compliance turned on in that computers settings.

Fix

All versions of the Workplace Application 10.3.46 or higher (See Release Notes here) have a FIPS-compliant DLL. So if you are Cloud-Hosted or on a On-Prem server newer than 10.3.46, you can simply download the latest version of the Desktop Application for your organization

DLL

If your server is on a version older than 10.3.47 so you cannot use a new enough version of the Application, you can manually put in the FIPS-compliant DLL yourself:

1. Download the DLL here

2. Put the DLL on the user’s desktop

3. Right Click and Select Properties. Check Unblock at the bottom and apply.

4. Replace the EBLP.dll in C:\Program Files (x86)\Savance\Savance Workplace Application with the new DLL

Registry Key

Windows 10

 If you just need to turn off FIPS Compliance for that computer, to resolve this problem, open the Registry editor and navigate to the following Key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\fipsalgorithmpolicy

Change the “Enabled” Registry value in the fipsalgorithmpolicy Key from 1 to 0.  If you do not see this value, then this may not be the cause of your issue.

Afterwards, Restart your computer for the changes to take effect.