FAQ

Current hot topics and FAQs

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How often does Savance release updates for Workplace?

Savance releases new releases usually quarterly and then releases patch updates as frequently as needed. Servers Customer-Hosted: You can acquire...

How long has Savance Workplace (Formerly EIOBoard) been on the market?

Savance Workplace (Formerly known as EIOBoard)’s development plan began back in the year of 2000. Our engineering team saw a...

What is Workplace End User License Agreement?

Workplace Intranet Version License Agreement: Except where otherwise noted, all of the documentation and software included in the Workplace package...

Where can I find Help Documents?

Our Support Pages also contain detailed information about all types of questions and specific issues. https://www.savanceworkplace.com/knowledge-base/ While our Help Guides...

Savance Workplace Feature Requests and Custom Modifications

Savance appreciates any feedback you have to offer regarding our products. Customer suggestions play an important role in shaping Savance...

How do I Access Support, Our Service Level Agreement (SLA) and What is Included with Our Services?

This article explains how to access support, what sort of response time you should expect (SLA), how we handle hardware...

Is Workplace affected by the Log4j Vulnerability?

With the discovery of the Log4j Vulnerability, Savance can confirm that Workplace is not vulnerable to CVE-2021-44228 since our solution...

How do We do Workplace Releases and Naming Conventions?

All links will be downloaded from the corresponding release’s download directory on our server, https://downloads.eioboard.com/Releases/X.X.X/ . The “X.X.X” is the...