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How do I access Workplace on a Mobile Device?

Cloud-Hosted Organizations:

Mobile Site

From a mobile device (will automatically redirect):
https://cloud.savanceworkplace.com/
To Go Directly to the mobile site, in case of redirect issues:
https://cloud.savanceworkplace.com/mobile

iPhone or Android Application

You can download the Savance mobile app by searching for “Savance” in the Apple App Store or Google Play Store. Alternatively, you can use the direct links to the apps below:

iPhone App Store

Google Play(Android)

 


On-premise Organizations:

To access Workplace on your phone while on the network:

From a mobile device (will automatically redirect):
http://YourServerNameOrIP
From a standard browser (to test it out):
http://YourServerNameOrIP/Mobile

To access Workplace from outside your office you will need to do the following:

  • First find out if your organization has a static IP.  Even if they don’t, you’re not completely out of luck.  There are services like dyndns.org that let you pick a name like blueridgeemc.servehttp.com and run a software program one of the systems on your network to update your external address.  If you have a static IP, you could still use a service like dyndns.org or try to get your own sub-domain – workplace.blueridgeemc.com for example.  Either way, once you know the name or the IP that hits your internal office, that is what you are going to put into your mobile device.
  • For more information, you can check out https://www.savanceworkplace.com/knowledge-base/how-to-configure-workplace-access-remotely/ to get more info on setting up remote access for your mobile device.

If you are running Savance On-Premise Server v12.0.4 and above:

Important Requirements:

For the latest mobile app to work, some additional setup is needed. Please see the following Knowledge Base Article for more information:
https://www.savanceworkplace.com/knowledge-base/mobile-phone-app-unsupported-on-premise-server-error/

iPhone or Android Application

You can download the latest Savance mobile app by searching for “Savance” in the Apple App Store or Google Play Store. Alternatively, you can use the direct links to the apps below:

iPhone App Store

Google Play(Android)

If you are running Savance On-Premise Server v8 and above:

No additional setup is needed. You should be able to just download the legacy app below and connect with your server URL and your Savance credentials.

iPhone or Android Application

You will need to use the legacy mobile app called “Savance V11”. This app is not publicly available in any app store, however you can download these apps via the direct links below:

iPhone App Store Legacy App

Google Play(Android) Legacy App

If you have any questions or encounter any issues, you can always reach out to Savance Support for assistance.

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