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How Do I Manage My Support Tickets?

You can login to check the status of any of your submitted tickets at:
http://support.savance.com/?eioboard

If you have already registered, you can login using your Email Address and Password in the Customer Login section on the left side of the page.  If you have not yet registered, you can click the “[REGISTER HERE]” link. Then you can enter your contact information and desired password.  You can also click the “[Lost Password]” link and enter your email address to have your password emailed to you if you have forgotten it.

Once you log in, you will be able to click the “View Tickets” link. There, you can see the status and history of any and all tickets you have submitted.

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