How to Change the Workplace Refresh Time

This setting can be set by individual users on a per user basis or it can be set by an administrator user as a deployable setting and locked so it cannot be changed by non-admin users.

Individual User Setting

Desktop App:

1. Click on the settings icon,
2. Go to the Views tab-> Change the refresh interval setting.

Web Browser:

1. Click ‘My Info & Settings’ at the top right of the browser interface
2. Click ‘My Settings’
3. Change the ‘Refresh Interval’

Company User Setting:

To change this setting and deploy it to all users:

1. Open the Workplace client application and click on Administration.
2. Then go to Company User Settings tab.
3. Under Views–>View Configurations you can change the board refresh interval to a value between 30 and 9999.
4. Check the check boxes in the ‘Deploy’ to deploy this to all users and the ‘Locked’ if you wish to prevent users from changing this value themselves
5. Click the Save and Deploy button to deploy the settings of this interface

Desktop Add Interface:

Browser Interface:

These changes will then be deployed to all end users using the profile selected at the top right. ‘Default’ is the default profile all users use. Users may need to exit Workplace and sign back in for the change to take effect.