How To Fix the Kiosk’s Camera Not Working

  1. Login to your kiosk’s settings
  2. Click the ‘Camera’ tab
  3. Ensure the Camera is selected. If no camera appears, then the camera is either disconnected or needs to be unplugged then replugged in.
  4. You may have to restart your kiosk application to see the new camera. Rebooting your kiosk could also help

Please ensure you check that your Windows operating system is able to see the camera. Typically, you can either open the camera app or check device managers to see if a camera appears in the drivers list. Please reboot your camera if it does not appear on your Windows operating system’s device manager or camera app.

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