How to Make Static Comments

Making Static Comments is a handy little tool if a Receptionist needs to make a comment on a user’s status to add details to the original comment or to add something entirely new. It is simple and very easy to use.

Making a Static Comment

To create a Static Comment, follow these instructions:

1. 1. Make sure that you are one of the Administrators, the Receptionists, or the Group Managers. Only someone from one of these groups can leave a Static Comment for a user.
   2. Right click on a user.
   3. Click on Static Comment.
   4. A window will pop up, allowing you to enter up to 100 characters for a Static Comment.
   5. Enter in the desired comment and click ‘Save’.
   6. This comment will now show up after the original comment (in parentheses), as seen below.

Allow Users to Edit Their Own Static Comment

Any user that is one of the Administrators, the Receptionists, and the Group Managers can edit the Static comment at any time by repeating steps 2 through 5. The user himself cannot set or change his/her Static Comment by default. If you would like to allow users to change their Static Comment, follow these instructions (as an Administrator):

1. In the Workplace Application or Outlook Add-in, click on  ‘Administer’.
2. Go to the Company Settings tab at the top.
3. Click ‘Edit’ and make sure “Allow Static Comment Changes” is checked. Then click ‘Save’.
4. Users can now edit their own Static Comments.

Show the Static Comment Field in the Application/Add-In

If you would like, you can also make Static Comments as its own field in the Workplace Application or Outlook Add-in. This will show the Static Comment without the original comment. The original comment can still be shown as it’s own field as it was before, or a user can have only Static Comments showing. To add the Static Comment field, follow these instructions:

1. 1. Right click on any of the fields in the Application/Add-in.
   2. Click on Receptionist Comment to add it to the list of fields that are seen. You can also do this to remove the Comment field if you would like to only view the Static (Formerly called a Receptionist Comment) Comment.

Now you can see each user’s Static Comment in your Workplace Application or Outlook Add-in.