To get a report for a disabled user you need to re-enable them. Go to the Users Tab in the Administration panel. In the lower right hand corner you will see a checkbox labeled Show Disable Users.
Web
1. Go to Admin > Users to see the list of all users.
2. Click the Menu Icon to expand the search filters.
3. Check the box to show ‘Show Disabled Users’ and click ‘Search”.
4. Disabled Users will show up in the list greyed and crossed out. Go to their page by clicking the Edit icon.
5. From the User Edit page, click ‘Enable User’ to Enable the user.
Desktop App
Check the box ‘Show Disabled Users’ in the bottom right corner in order to display the disabled users.
Then find the user you wish to run a report for. Click on their name and then click enable.
When you are done running the report re-disable them.