1. Home
  2. Knowledge Base
  3. Software
  4. Browser Interface
  5. How to reset Cookies for Savance Workplace Browser

How to reset Cookies for Savance Workplace Browser

Sometimes an error or update may make it necessary to clear the cookies and cache on eioboard.com to get rid of old data. You can do so without wiping your cookies for any other site you visit by following the instructions before:

Firefox

1. Go to the web address for your Workplace installation( https://cloud.savanceworkplace.com if Cloud-hosted or ServerNameOrIP/eioboard if on-premise)

2. On Firefox, just click the lock on the left side of the address bar, and choose the “Clear cookies and site data…” option

3. To clear the Cache for Firefox completely, see Mozilla’s article on it here

Chromium Browsers(Chrome and Edge)

1. Go to the web address for your Workplace installation(https://cloud.savanceworkplace.com if Cloud-hosted or ServerNameOrIP/eioboard if on-premise)

2. On any Chromium Browser(this includes Google Chrome or Microsoft Edge), first click the lock on the left side of the address bar

3. Then once you press Cookies you can remove cookies from the sites

Was this article helpful?

Related Articles

Need Support?

Can't find the answer you're looking for?
Contact Support