If you are using an Attended Visitor Management Solution where a staff member will sign visitors in and out manually, then this guide will go over this process.
How To Sign In Visitors
1. Go to More Options > Visitor Sign In
2. Enter the visitor’s information, select whether or not you are pre-registering the visitor, and click search. If the visitor has ever signed in to this system before, then they may show up as a match. In which case you can select the match. Otherwise click ADD AS A NEW VISITOR.
3. Next to “Additional Information” select the question profile you would like to use for this visitor’s sign-in.
For more information on question profiles, please refer to this guide:
https://www.savanceworkplace.com/resources/pdf/how-to-edit-kiosk-question-profiles/
4. Fill out the rest of sign-in questions and click next.
5. Next you will see the Visitor Confirmation Summary. If you need to print a visitor label or badge, set “I need to print or activate a credential or label for this visitor” and “Launch full print/activate module” to YES. Otherwise leave these as NO.
6. Click Confirm.
Your visitor is now signed in. To see your signed in visitors, click Home to return to your Status Board. If you do not see your signed in visitors, make sure that the status board’s user type is set to “Visitor” in the Filters on the left.
How To Sign Out A Visitor
1. Right-click the visitor
2. Click Sign Out Visitor
This will remove a visitor from your status board, mustering roll call, and store their data in our reporting section of the Workplace Product.