The URL for the Cloud-Hosted services has been updated to use https://cloud.savanceworkplace.com for Cloud Customers. As part of several security and scalability initiatives, as well as a rebranding from EIOBoard to Savance Workplace, Savance has changed our primary cloud URL, and the old URL will be phased out. If your site uses an On-Premises Workplace Server, this does not effect you
Option 1 – Manually Updating through the Settings
-
Desktop Application and Outlook Add-in
-
Kiosk
-
iPhone
- Click on the “… (More)” button from the Home screen
- Then Settings, and adjust the first textbox manually to one of the following
- https://cloud.savanceworkplace.com
- Your On-Premises Server URL
- Press Test Connection to validate it.
-
Android
- Click on “…” from the home screen
- Select Settings
- Then adjust the server setting manually to one of the following
- https://cloud.savanceworkplace.com
- Your On-Premises Server URL
Option 2 – Deploying New URL Setting via Registry
There are several ways to mass deploy the new URL for the entire organization as well
You can read more about automated deployments and registry settings, including the server URL setting, that can be set and adjusted in the registry here. It is recommended that the application is shutdown, the new registry setting applied, and then the application restarted for the setting to properly be applied.
Registry Keys
Here’s the URL Registry entry for each interface as well.
Individual Users
Desktop Application
Computer\HKEY_CURRENT_USER\Software\Savance\Eioboard.Net
WebAddres, REG_SZ
Outlook Add-in
Computer\HKEY_CURRENT_USER\Software\Savance\Eioboard Outlook Addin
WebAddres, REG_SZ
Kiosk
Computer\HKEY_CURRENT_USER\Software\Savance\EIOBoardKiosk
Server, REG_SZ
Mustering
Computer\HKEY_CURRENT_USER\Software\Savance\EIOBoardOffline
WebServiceAddress, REG_SZ
Company Wide
If the Keys were deployed Computer/Domain-wide, they may be in
Computer\HKEY_LOCAL_MACHINE\Software\Savance\
to lock and override the settings for all users. The setting will also be locked if the settings are deployed via Group Policy, and you need to update the web address within the Group Policy.
Option 3 – Automated Setting Deployments
This Startup Script for IT Admins can be deployed to automate the process of updating the URL.
https://www.savanceworkplace.com/knowledge-base/updating-the-savance-workplace-address-with-a-startup-script/
Getting Your Saved Password
Since this is a new hosted site, the cache unfortunately does not carry over. However if you had your password saved in your browser, you can find your browser’s saved password for ‘eioboard.com’ by following the guide for your browser below: