While Logged In
If you’re already or still logged in, you can also access the settings through the Gear Icon in the Toolbar(if it’s not visible, check under the ‘more’ menu)
Through System Tray
By Default, the EIOBoard application appears on the system tray. This means that even if it can’t open, the icon for it should be available in the bottom right corner of the screen(you may have to click the arrow to find it in the expanded menu).
Then, you can right click on the icon and go to settings even whether you are logged in or not:
Updating Server Setting
This will open the EIOBoard Application Settings:
In these settings, you can test connection to make sure you have a connection to the server(Your IP/ServerName if on-premise, or https://cloud.savanceworkplace.com if cloud).
Once you are successfully connecting to your server, you can also test authentication to make sure your log-in information is correct. If it’s not passing Authentication, please speak to your network administrator if you’re on-premise, or you can contact EIOBoard support at firstname.lastname@example.org if you’re Cloud-hosted for your log-in information.