Overview
Use facial recognition to quickly identify and check in staff at mustering locations. Pre-register each face before use. This article shows you how to enable facial recognition, register faces, and use facial recognition during a mustering event.
Please note that Facial Recognition for Mustering is an add-on subscription. For more information, please contact sales@savanceworkplace.com.
How to Enable Facial Recognition
- Open the Mustering App and click Settings.
- Enter the admin password: 7282623.
- Click System Settings.
- Select YES next to Enable Facial Recognition.
- In the dropdown menu, choose the appropriate Provider and Integration.

- Click HOME at the top of the screen to save your changes.
- When the popup appears, click Yes to restart the app and complete the Cyberlink Facial Recognition setup.

How to Register Face for Facial Recognition
- Click Roll Calls.
- Open a roll call and select List People.
- Click the user you want to register.
- Click the person silhouette icon in the top-right corner.

- Click the green Register button on the left side.
- Make sure the person appears in the camera view, then click the blue Capture button.
- Note: The following requirements are necessary for a successful facial capture:
- Face Size – Face must fill the frame
- Occlusion – Must be looking at the camera
- Camera Focus – Camera must be in focus
- Lightning – Face must be well lit
- Eye Closed – Eyes must be open
- Face Angle – Face angle should be head on
- Color – Must be in color
- Note: The following requirements are necessary for a successful facial capture:
- The system displays a green check mark to confirm successful registration.

- Repeat these steps for additional users as needed.
How to use Facial Recognition in a Mustering Event
- From Roll Call, click the Camera icon in the top-right corner to start facial recognition for mustering.
- The Camera icon turns blue to show facial recognition is active. A small preview window also appears in the bottom-right corner.

- As people step into the camera frame, the system recognizes them and automatically marks them as Present.
- After running through Roll Call, click Clear to clear all muster statuses.
