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Installing and Setting Up a 2D Barcode Scanner on a Kiosk

Make Sure the Barcode Scanner is Set to COM Port Emulation

  • Install driver.  If you do not have the appropriate drive, contact the device manufacturer’s web page or them directly.
  • Connect the reader to the Kiosk and note if there is an audible “Do Re Me” melody when powered on.

Set the COM Port in the Kiosk

  • On the computer, check Device Manager in the Ports section, to see if the computer successfully detects the scanner as “Bar Code Scanner.” The COM port number would vary depending on different hardware environment.Barcode COM Listing in Device Manager
  • Note: If the name is not detected and you can’t tell which COM port is the Barcode Scanner, Install Drivers First:https://www.zebra.com/us/en/support-downloads/software/drivers/usb-cdc-driver.html
      Note: On most kiosks, COM 1-4 is the Physical COM Ports, while the Barcode Scanner creates a virtual COM Port, so if the Barcode Scanner is the only attachment plugged into the Kiosk, it will be the only one that’s not Numbered 1-4
  • In the Kiosk application, log in to the Admin screen and click the Comms tab and note the appropriate COM port number for the scanner you just installed from one of the two sections.  If there is more than one “reader” (card reader and bar code reader) installed on the Kiosk you will need to choose the COM port for the 2D Bar Code Reader from the drop down list.  Click the appropriate radio button for the PCProx/Barcode/ID and then click “Save”.

COM Port Setting in Kiosk

Full Configuration


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