Users who enable ‘New Outlook’ will notice the Savance Workplace Plugin disappear from their taskbar. This is due to an Outlook change, but it isn’t live as of writing (10/23/2023). Our current plugin uses the Com Add-in method that Microsoft is ending support for. Per Microsoft: “The new Outlook on Windows aims to unify the extensibility experience across all Outlook platforms. To provide a more reliable and stable add-in experience, VSTO and COM add-ins aren’t supported in the new Outlook on Windows.”
For more information, please go to Microsoft’s website which explains what will and won’t be supported
Savance’s plan regarding this situation is to look into a “Web add-ins Integrations built on Outlook by using our modern web-based platform.” However, the expected ETA of this change according to Microsoft, is Dec 2024 therefore we have no active plans at this time