On-premise/Customer-Hosted Server

The Exchange Sync feature is only available in the Customer-Hosted version and not Exchange 365 (Cloud).  This is because it...

Open Workplace Server Administrator Console on your Workplace Server Go to the SQL Tasks tab. Double-click on the “Backup Database”...

Overview This guide will explain how to set up a repeating ping test using a batch file and Command Prompt....

If your users appear disabled in the Savance Active Directory Template, then you might need to provide ‘Read All User...

To resolve HTTP Error 403.1 – Forbidden errors for On-Premises Workplace logins, please use the following steps Open your IIS...

Server Upgrade Guide In this guide we will be going through the steps upgrading a Savance Workplace Server to v11....

Here is a list of free SSL options for On-Premises Customers who wish to use HTTPS (Port 443) without self...

Savance offers a range of deployment options to ensure optimal performance and usability for our global customers. This article contains an overview of these options, with specific focus on the impact of latency and how to choose the best deployment method based on your location and business needs.

Please note SQL Express 2016 is no longer supported with v11.8 or higher due to compatibility issues. You must upgrade...

When renaming your SQL Database Server, Database name, or replacing your SQL Connection Account, you must update it in 2...

The Savance Workplace Server has 3 components which can be installed on separate devices. The SQL DB, IIS, and Workplace...

The Savance Workplace Mobile App Version 13.0+ requires Workplace Server Version 12.0.12 or higher. We also require HTTPS communication to...

Overview Savance Workplace v12 introduces optimizations that leverage modern SQL Server features. If your organization is running SQL Server 2017...

If you just updated your Savance Server and are suddenly getting a blank status board on the browser or mobile...