Active Directory

How do I Deploy Windows Authentication to the Application Interface?

To deploy Windows Authentication and make full use of AD Sync: Make sure you set the “WindowsAuthentication” key to 1. ...

Windows Authentication in the Workplace Application or Add-In

In Savance Workplace, you can tie your Windows login to your Savance Workplace login and have it automatically log you...

What do I Enter for the AD Sync Settings During the Customer-Hosted Server Install?

Active Directory Integration If you want to integrate your Active Directory users with Workplace, you can either use the automatic...

Enabled Users are Disabled the Next Day

If you are using the Active Directory Sync (AD Sync) tool built into the Savance Workplace Server (versions 6.1 and...

Disabled Users are Enabled the Following Day

If you are using the Active Directory Sync (AD Sync) or Azure Sync tool built into the Savance Workplace, you...

Export Users from Active Directory and Import into Savance Workplace

his article explains how to manually export your users from Active Directory to a CSV file so you can import...

Restore Users Deleted From AD Sync

This article addresses an issue where users are accidentally deleted through the Active Directory Sync feature of Savance Workplace, then...

Users are missing or not imported with AD Sync

This article describes an issue where users are not imported using the Savance Workplace AD Sync (Active Directory Sync) tool...

Workplace Will Not Allow Blank Domains

When setting up connections to a Microsoft Online Services hosted Exchange, the domain field should be left blank. Hitting the test...

Don’t Automatically Add New Active Directory Users

If you are using Active Directory synchronization, but don’t want a new Savance Workplace user created every time an Active...

Disabling Windows Authentication for One User

Sometimes nearly all users throughout an organization will need their PC to automatically log in to Savance Workplace based on...

Windows Authentication Login in the Browser Interface

If you are a Customer-Hosted customer, you have the option to allow users to automatically log in to the Workplace...

LDAP Error When Connecting to Active Directory On Premises

If you are receiving a LDAP error, you are experiencing an issue with accessing and maintaining distributed directory information services...

LDAP Server is Unavailable

If you are encountering an error after upgrading from an older version of Savance Workplace that displays either of the...

Some Groups Don’t Sync Through Active Directory

If you are having an issue with some or all of your Active Directory Groups not syncing to Workplace follow...

AD Sync Causes Loss of User Information

The Active Directory (AD) Sync is an easy way to import users into Workplace from your company. The system does...

How to Add New Users Automatically with Active Directory Sync

10.3.47+ You can check Active Directory Security Groups/OUs to be synced automatically! In the AD tree, security groups are represented...

On-Prem – Customer Hosted – How To Move an Active Directory Synced User From One Organization To Another

For customer who have more than one Organization in their installation there may be times the need to move a...

Unable to Save or Enable AD Sync

An improperly defined installation path might lead to conflicts when saving management settings in the Savance Workplace Server console. Whether...