IIS/Network

What Network Ports Need to be Open for Savance Workplace to Operate?

Workplace Ports Most of the Workplace data uses the standard Internet port, port 80 or the SSL port, port 443....

ASP.Net Tab not showing up under properties for a site/virtual directory in IIS

ASP.NET Tab IIS If in IIS the tab for ASP.Net does not appear, follow these steps: Verify first that you...

How to add an A-record

Usually your DNS host or ISP will manage this for you. Internally, many organizations have a DNS server on their...

How to Configure Workplace Access Remotely For On-Premises Customers

Note: This applies to Customer-Hosted customers only since Workplace-Hosted will always point to www.cloud.savanceworkplace.com. If you are running the Customer-Hosted...

Errors Opening Page or Connecting with any Interfaces when Running Workplace as a Virtual Directory to another .NET website

.NET sites have a web.config file that configures all the settings. By default, most .NET sites will not include the...

Controlling IIS Logging

The IIS logs can fill up the hard drive. IIS settings can be tweaked to control logging. You can move...

IIS Deployment Error with .NET

When attempting to deploy a .NET 3.5 website on the default app pool in IIS7 having the framework section set...

Test connection failed. The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.

If you are using a self signed certificate and are getting this error when trying to connect to your EIOBoard...

Workplace Issues With a Network Firewall & Ports

If you have tight firewall settings, it is possible that this will impair some of Workplace’s features. Below is a...

How Does Workplace Secure Communications Across the Network?

The Workplace applications use the AES (Rijndael) symmetric encryption algorithm with key size 128 bit in order to encrypt chat...

How to Add an SSL Certificate to Savance Workplace On-Premise Hosted Servers

Why have a SSL Certificate? You may want to add an SSL Certificate to Savance Workplace to ensure the owning...

Server Error in ‘/WebService’ Application.

Background: The ‘web.config’ file holds different assemblies required for other applications to interact with the Workplace Server. Otherwise, the website...

A Trust Relationship Between the Primary Domain and the Trusted Domain Failed Error

If you’re getting this error message when navigating to the main Workplace site for your On-Premise server, the most likely...

Have multiple .NET websites on the same server in the web.config

Multiple Website in Web.config Here is some information on ASP.NET Web Application: http://aspdotnetfaq.com/Faq/how-to-disable-web-config-inheritance-for-child-applications-in-subfolders-in-asp-net.aspx Here is how to use this in...

Disabling TLS 1.0 in Your Server’s IIS

Disabling TLS 1.0 on the Server The easiest, most effective and least disruptive way to do this is to disable...

Network – How To Setup A Repeating Ping Test

Overview This guide will explain how to set up a repeating ping test using a batch file and Command Prompt....

HTTP Error 403.1 – Forbidden Login Fix Via IIS Script Settings

To resolve HTTP Error 403.1 – Forbidden errors for On-Premises Workplace logins, please use the following steps Open your IIS...

Free SSL Options For On-Premises Customers

Here is a list of free SSL options for On-Premises Customers who wish to use HTTPS (Port 443) without self...

Customization