IIS/Network

What network ports need to be open for Savance Workplace to operate?

Workplace Ports Most of the Workplace data uses the standard Internet port, port 80 or the SSL port, port 443....

ASP.Net Tab not showing up under properties for a site/virtual directory in IIS

ASP.NET Tab IIS If in IIS the tab for ASP.Net does not appear, follow these steps: Verify first that you...

Web Service says Page Cannot Be Displayed or Found.

Web Service If after installing the EIOBoard Web Service the page that loads displays a generic error saying the page...

How to add an A-record

Usually your DNS host or ISP will manage this for you.  Internally, many organizations have a DNS server on their...

How to Configure EIOBoard Access Remotely

Note: This applies to Customer-Hosted customers only since EIOBoard-Hosted will always point to www.eioboard.com. If you are running the Customer-Hosted...

Errors Opening Page or Connecting with any Interfaces when Running EIOBoard as a Virtual Directory to another .NET website

.NET sites have a web.config file that configures all the settings.  By default, most .NET sites will not include the...

Controlling IIS Logging

The IIS logs can fill up the hard drive.  IIS settings can be tweaked to control logging.  You can move...

IIS Deployment Error with .NET

When attempting to deploy a .NET 3.5 website on the default app pool in IIS7 having the framework section set...

Test connection failed. The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.

If you are using a self signed certificate and are getting this error when trying to connect to your EIOBoard...

Workplace Issues With a Firewall & Ports

If you have tight firewall settings, it is possible that this will impair some of Workplace’s features. Below is a...

Compilation Error

The Compilation Error is an error that can be fixed by making changes to the Application Pool.     This...

How Does EIOBoard Secure Communications Across the Network?

The EIOBoard applications use the Rijndael symmetric encryption algorithm with key size 128 bit in order to encrypt chat messages...

How to add an SSL Certificate to Savance Workplace On-Premise Hosted Servers

Why have a SSL Certificate? You may want to add an SSL Certificate to Savance Workplace to ensure the owning...

Server Error in ‘/WebService’ Application.

Background: The ‘web.config’ file holds different assemblies required for other applications to interact with the EIOBoard Server. Otherwise, the website...

A trust relationship between the primary domain and the trusted domain failed.

If you’re getting this error message when navigating to the main EIOBoard site for your on-premise server, the most likely...

Have multiple .NET websites on the same server in the web.config

Multiple Website in Web.config Here is some information on ASP.NET Web Application: http://aspdotnetfaq.com/Faq/how-to-disable-web-config-inheritance-for-child-applications-in-subfolders-in-asp-net.aspx Here is how to use this in...

Disabling TLS 1.0 in IIS – TLS 1.0 no longer supported

Disabling TLS 1.0 on the Server The easiest, most effective and least disruptive way to do this is to disable...

Network – How To Setup A Repeating Ping Test

Overview This guide will explain how to set up a repeating ping test using a batch file and Command Prompt....