Server Upgrade

Changing the Workplace Auto Update Settings (On-Prem Only)

In the Company Settings section of the Administrator, there is a setting called “Only Prompt for Required Upgrade”.  If this...

How to Upgrade Your Workplace Server

If you are a Customer-Hosted customer and would like to upgrade your server, there are a few steps to follow as...

The Comprehensive Guide to Customer Hosted Upgrades and Migrations

Upgrading EIOBoard Server on Customer Hosted Installations I. Different Scenarios and Needs – The Scenarios covered in this guide are...

Active Directory login not working after a server upgrade

Make Sure “Validate Credentials with Active Directory” is checked “validate credentials with active directory” is always unchecked after an upgrade....

Upgrading EIOBoard On-Premise Installer v9 or earlier to v10

Overview Since version 10 is a complete overhaul of many of the core server components, version of SQL server, and...

Upgrading EIOBoard Server on one Machine and SQL Server Remotely Accessible on Another

There are situations, where the SQL Server and EIOBoard Server are installed on different-but networked machines. Assigning the proper permission for...