Server Upgrade

Changing the Workplace Auto Update Settings (On-Prem Only)

In the Company Settings section of the Administrator, there is a setting called “Only Prompt for Required Upgrade”. If this...

The Comprehensive Guide to Customer Hosted Upgrades and Migrations (v9 to v10 only)

Newly Created Guides for v11 In-Place Server Upgrades Server Migrations Upgrading EIOBoard Server on Customer Hosted Installations I. Different Scenarios...

Active Directory Login Not Working After a Server Upgrade

Make Sure “Validate Credentials with Active Directory” is checked “validate credentials with active directory” is always unchecked after an upgrade....

Upgrading Workplace On-Premise Installer v9 or earlier to v11

Overview Since version 10/11 is a complete overhaul of many of the core server components, version of SQL server, and...

Upgrading Workplace Server on one Machine and SQL Server Remotely Accessible on Another

There are situations, where the SQL Server and Workplace Server are installed on different-but networked machines. Assigning the proper permission...

Both EIOBoard Server and Savance Workplace Server Installed

In the event that your “Add or Remove Programs” menu in Windows shows that you have both EIOBoard Server and...

HTTP Error 403.1 – Forbidden Login Fix Via IIS Script Settings

To resolve HTTP Error 403.1 – Forbidden errors for On-Premises Workplace logins, please use the following steps Open your IIS...

The Comprehensive Guide to Customer Hosted Server Upgrades

Server Upgrade Guide In this guide we will be going through the steps upgrading a Savance Workplace Server to v11....

How to Enable SQL Server 2017 Compatibility on Savance Workplace v12

Overview Savance Workplace v12 introduces optimizations that leverage modern SQL Server features. If your organization is running SQL Server 2017...

How To Fix A Blank Status Board After A Server Update

If you just updated your Savance Server and are suddenly getting a blank status board on the browser or mobile...

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