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Filters: Optional User Filters and Filters Required by Company User Settings

Filters For the staff-centric interfaces, filters select specific information to show when we choose a column. Chose a filter from...

How can I use Groups, Locations, and Security Groups?

EIOBoard (EB) has many built-in security groups. System-defined security groups cannot be modified, but additional security groups can be defined...

How Can I Upload Photos For My Users?

Yes, the Application and Browser Interfaces, and Outlook Add-in allow you to manage user pictures. Browser Interface Click ‘Admin’...

How to change the Support To e-mail address for the help desk request

In either the Savance Workplace Desktop Application or Outlook Interface open the Administrator and click the Company Settings tab. Next click...

Can I Turn Off The Timesheet Option?

If you would like to disallow users from reviewing their status history, then go to Company Settings in the Administration...

Removing/Deleting/Disabling Users from Workplace

Web Browser First head to the “Users” page within the admin portion. Next choose whether you will disable (recommended) or...

Disable Modification of Processed Future Statuses

In the Company Settings section of the Administrator, there is a setting called “Disable Modification of Processed Future Statuses”. If...

What is the UserID?

The UserID field is only used to log a user into the Savance Workplace Kiosk Interface or Savance Workplace Punch...

Sign Out All Users at Midnight Company Setting

Turning on the Global Setting If this setting is checked, Savance Workplace will change the status to the default “Out”...

Changing Your Organization Name

To change your Organization Name in EIOBoard you first need to login to the EIOBoard Application or EIOBoard Outlook Interface...

Preferred Picture Upload Sizes

There are two different types of picture uploads used in EIOBoard. The most common picture upload is for user pictures....

How to Make Static Comments

Making Static Comments is a handy little tool if a Receptionist needs to make a comment on a user’s status...

Why Is “Do Not Prompt For Upgrades On Startup” Grayed Out?

On the General tab in EIOBoard Settings, you may notice that the “Do Not Prompt For Upgrades On Startup” is...

What is the Difference between Groups, Locations, and Organizations?

Workplace has a large amount of scalability so that hundreds of users can be organized in multiple different ways. Users...

Scalability of Savance Workplace

One of Workplace’s most unique administrative features is its scalability. Workplace has the ability to neatly organize thousands of users...

Prompt for Status Location on Status Update

A status location can be used to tell where someone is located when they change their status. You can add...

Creating and Managing Statuses in the Administration Panel

There are a few out of the box statuses that are available when a user chooses to update their Status....

Company User Settings

Desktop Application Company User Settings is a tab in the Administration window. It is used to control the appearance and...

Ignoring Future Status Updates

As Administrator, you have the ability to ignore future status updates for users. This can come in handy if a...

How to Customize Workplace Status Colors

Browser Interface With the release of version 10.2.3, you can now customize status colors in the Workplace! To create a...

Customization