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Desktop Application Troubleshooting

Desktop Application Troubleshooting

Encountering “This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms” error when opening Workplace

Error You may receive the following error when you try to install or open either the Workplace Application Interface or...

The Workplace Application Only Opens in the System Tray

There is a setting to open the Workplace Application minimized. When this setting is set, you will only see the...

Object Reference Not Set To An Instance Of An Object

The Calendar sometimes gives you the error message listed below. This is a bug that has been addressed in a...

Issues Uninstalling the Savance Workplace Client

This article addresses potential issues uninstalling the Savance Workplace Application Interface or Savance Workplace Outlook Interface. First and foremost, make...

Suppressing Connection Errors and Suppressing All Errors

In the Savance Workplace Application Interface and Savance Workplace Outlook Interface there is a setting to suppress connection errors and...

Workplace will not reopen after Exiting the application

By default when you exit out of Workplace, it will not exit the application but instead minimize it to the...

Visual C++ Error: 0x80070643 Fatal error during installation

Redistributable packages “are required by many applications built by using Microsoft C and C++ tools.” Apps using “a Microsoft Visual...

Unable To Generate a Temporary Class

Upon hitting the “Test Connection” button on the Savance Workplace standalone client or Outlook Add-in, you may receive this error...

Badge Printing Pictures Are Not Loading For Desktop App

For badge printing via the Desktop app, you must upgrade to v11.6.11 or higher as we’ve changed how we store...

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