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Mobile Application

What Functions Are Available in the Mobile Interface?

Mobile Interface Functions Change your status Change others’ statuses (if you have the rights) Read notes Leave notes Search by...

How does the Mobile Browser Interface communicate to Workplace?

Mobile Browser Interface Communication For Savance-Hosted customers, users navigate to https://cloud.savanceworkplace.com and they will automatically be redirected to the Mobile...

What types of devices are supported?

Mobile Interface Any web-enabled device is fully supported for the mobile interface. In fact, you can test the mobile by...

How do I access Workplace on a Mobile Device?

Cloud-Hosted Organizations: Mobile Site From a mobile device (will automatically redirect): https://cloud.savanceworkplace.com/ To Go Directly to the mobile site, in...

How to Update Your Status Using SMS

Be sure you have the “Cell Phone” field with your accurate cell phone number in the Administrator, by right clicking...

How to Enable Cookies on the iPhone

For Workplace mobile app to work, you must allow cookies to be placed on your iPhone so that the server...

How to Reset the Savance Workplace Android App

If you run into an instance where the app may fall into a state where it continually crashes, This can...

Using Search Filters on a Mobile Device

Using the search on the left and side in Workplace App you can use the Filters to filter out only...

Mobile Application Return Time is Off After Daylight Savings Time Change

If your iPhone (iOS) or Android return time is off after there is a recent time change, there is a...

Configuring GPS Zone Status Updates for Mobile Apps

This article will guide you through the entire process of implementing GPS status updates (Geofencing) with location-based zones on the...

Workplace iPhone Application Stops Working After iOS Update

Error If your iPhone (iOS) Workplace Application stops working with this error message after a Software Version update, there is...

What to Gather and Provide to Savance for iOS or Android App Issues

Savance is working on incorporating Firebase Crashlytics into our mobile apps to automatically assist with troubleshooting. In the meantime, these...

How to Find Your Various Savance Workplace Versions

Savance Workplace has an entire suite of software for your everyday usage, whether it be for employee management, visitor sign-in,...

Mobile App: Unsupported On-Premise Server Error

The Savance Workplace Mobile App Version 13.0+ requires Workplace Server Version 12.0.12 or higher. We also require HTTPS communication to...

Changing Your Status on the Savance Workplace Mobile App

First log in to the mobile app using your Savance Workplace account login. Then to change your status on the...

Mobile App: Manage User Access to the Status Board

Overview Savance Workplace administrators can control a user’s access to the Status Board in the Mobile App. There are three...

Customization