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Can You use the Exchange Sync Feature in the On-Premises-Hosted Version?
The Exchange Sync feature is only available in the Customer-Hosted version and not Exchange 365 (Cloud). This is because it...
What Are The Pre-Requirements for The Workplace Desktop App and Outlook Interface?
Here are the required controls for the Workplace Desktop Application Interface and Workplace Outlook Interface. Version 11 Workplace Desktop Application...
Outlook Status Board Cuts Off When Docked Horizontally Workaround
Outlook Add-in Horizontally Docked An Outlook update caused the sidebar of Outlook to appear overlapping the Savance Workplace status...
‘New Outlook’ Affecting our Workplace Add-In
2024 Users who enable ‘New Outlook’ will notice the Savance Workplace Add-in disappear from their taskbar. This is due to...
Cryptographic Desktop/Outlook Add In Error Fix
Clear Cache Open your Desktop/Outlook Add in and click ‘Settings’ Click ‘Delete Cache’ (This will only be clickable if ‘Enable...
Resolving Outlook Crashes Related to the Savance Workplace Add-In or Cached Exchange Mode
If you are having issues with Outlook crashing and disabling the Savance Workplace Add-In stops Outlook from crashing, this article...
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