Outlook FAQ

Can You use the Exchange Sync Feature in the On-Premises-Hosted Version?

The Exchange Sync feature is only available in the Customer-Hosted version and not Exchange 365 (Cloud). This is because it...

Syncing Recurring Outlook Appointments

To sync recurring calendar appointments in Outlook to the Savance Workplace calendar, the initial event must be captured with the...

Do I Need Exchange to Run Workplace Calendar Sync?

No, you do not need Exchange to use Workplace’s Calendar Sync. This applies to both Savance-Hosted and Customer-Hosted versions. If...

How does the Outlook and GroupWise Synchronization work and where can I access it?

Outlook and GroupWise Synchronization can only be accessed in the Application version of Savance Workplace. To access it, click on...

Outlook Calendar Sync: Best Practices and Missing Appointments

Recurring appointments without end dates can cause issues for system administrators and other professionals scheduling regular meetings. There are a...

Why Does Workplace Outlook Add In Take Up Disk Space in Each User’s Profile and How Can I minimize it?

There are a few reasons why Workplace will take space in the user’s profile. Logging: Workplace saves log files to...

What are some Savance Workplace differences using Outlook 2003 vs. Outlook 2007?

With older versions of Outlook (such as 2003, XP, 2000) you cannot integrate as tightly and we have to open...

What versions of Outlook does Workplace Support?

Outlook 365 Yes, however Outlook now has two versions. ‘New’ Outlook is not supported with current versions, but will be...

Setting up the Savance Workplace Outlook Interface on a Terminal Server for Select Users Only

By making changes to the Current User branch in the Registry, it is possible to change the load behavior of...

Outlook Add-in problems with default status change and automatic sync

You’re doing an automatic sync with outlook’s appointments and mapping it to conference call. Check the calendar in Savance Workplace...

How to Delete all Outlook Synced Future Statuses

To delete all outlook synced future Statuses Go to More–>Calendar–>My Calendar Click on Outlook Sync Select a date range covering...

Disabling Data Execution Prevention (DEP) mode in Outlook 2010 and newer

This article explains how to get your Savance Workplace Outlook Add-in to run again when the following error message comes...

Detach The Status Board From Outlook

This pertains to the Outlook Add-in. If you would like to detach the status board from Outlook so that it...

Recurring Future Statuses

Future Statuses are a nice way to show other Workplace users when you will be unavailable or out. Outlook...

Linking Workplace in Outlook Web Access

If you would like to link Workplace inside of your Outlook Web Access (OWA) follow these steps: Open up Internet...

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