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Thales RMA Options (CR5400, QS2000, & AT10K)

How to submit an RMA/Repair order


IDScan will reach out to you directly to coordinate the RMA order. Please note that Thales devices are covered by a 1 year manufacturer warranty. You can still submit the RMA form if the device is older than 1 year, however there would be a charge associated. This charge will be quoted by IDScan

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