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  5. What network ports need to be open for Savance Workplace to operate?

What network ports need to be open for Savance Workplace to operate?

Workplace Ports

Most of the Workplace data uses the standard Internet port, port 80 or the SSL port, port 443. The only feature that does not use port 80 or port 443 is the chat, which uses port 5222.

On-premise Servers

For On-Premise customers, the hosting URL ports are configurable in IIS and the chat port is configurable in Workplace Server Admin, both accessible from the hosted server.

 

URL Port

1. Navigate to the site in IIS

2. Under ‘Edit Site’ on the right side, click ‘Bindings…’

3. There you can edit the site bindings and port numbers used by the HTTP and HTTPS site

Chat Port

1. Open the Workplace Server Admin

2. Go to the Chat Tab under ‘Management’->’Settings’

3. There you can edit the TCP/IP Port being used for the chat service on the server.

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