Emergency Mustering
Getting Started Guide
Savance Emergency Mustering Setup
If you are implementing a new Savance Emergency Mustering system, this page will help guide you through the process.
Previous Steps
Order Information
At this point, you should have received an email from your project coordinator containing information on your Savance Workplace order.
Account Setup Information
You should also have received information on setting up your Savance Workplace account (assuming you pre-selected your cloud or on-premise hosting option).
Missing information? Please reach out to your Savance contact!
Next Steps
Kick-off Meeting
The official start of the project is a kick-off meeting between your Savance Sales Representative, Project Coordinator, and Implementation Specialist, and your team's Project Coordinator, IT/Tech Lead, Marketing Specialist and/or anyone else involved with the setup of the Savance system at your facility.
Hardware Orders
If you ordered hardware, you will be asked to confirm your shipping address. Shipping information and tracking updates will be sent via our ticketing system.
Review Action Items
→ Note: If you are doing On Premise Hosting, make sure you have installed and configured the Savance Workplace server, as outlined in the On-Premise Hosting Getting Started Guide.
Action Items
In order to speed up the process, feel free to look over the below areas and take action where possible. If you have questions, talk to your Savance contact.
Download/Access Interface Options
Review the suggested interface options here, and download or access the options applicable to your use case. For more information, see a more detailed breakdown of all Savance Workplace interface options and how they are used.
Browser Interface
Accessible from anywhere, Savance Web provides full portal access to the in/out board, visitor management, mustering, administration, patient tracking, and the calendar.
Cloud-Based Customers
From any web browser, go to: cloud.savanceworkplace.com
On-Prem Customers
From any web browser, navigate to: https://YourServerNameOrIP
(Configured during the On-Prem Installer IIS prompts)
Mustering Interface
Savance Mustering interface is the Emergency Mustering endpoint software installable on a Windows tablet or similar device.
Import & Manage Staff/Users
If active directory sync or access control user sync was not used during the server installation, we will need a list of all employees to be added to the system. Alternative options are excel or manual add.
Hardware Setup
When you receive your mustering tablet(s), they will be pre-set up by our technicians. For that reason, in most cases there won’t be anything for you to do prior to testing. Please continue to the Software Setup section.
Software Setup
To get started with the software setup process, review the getting started guides linked here, as applicable. Any and all additional help guides, hardware/accessory guides, and hosting information can be found in our Documentation Portal and/or the Savance Workplace Knowledge Base.
Final Steps
Muster Station Testing, Finalization & Cloning
Once the above items are completed, the Savance team will test your muster station setup and walk through everything with you for final approval. Once approved, any remaining stations will be cloned with the customizations, and tested before closing out the project.
Admin Training
To finalize our project, your dedicated Savance implementation manager will run an hour long training and walk-through with you and anyone on the team that wishes to join. This will be recorded and sent to you for later use in training any new members or existing members of your team.
→ Note: At this point, if your order includes Access Control Integration, please review the Integration Getting Started Guide.
Additional Information
Technical Support
Post-deployment, as a part of your Savance Workplace subscription, you have access to our technical support team at any time.
Contact Savance
Do you have an urgent support request or a question you can’t find the answer to? Contact us via chat, email, support ticket, or phone.