Savance Order Illustration

What to Expect after Placing Your Savance Order

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Kick-Off Meeting

In most cases, we schedule a virtual kick-off meeting to transition the project from Sales to Implementation.

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Implementation Team

You will be assigned an implementation specialist and a backup implementation specialist.

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Deployment Ticket

A deployment ticket gets created where everything is logged like a support ticket. The ticket will be updated with any activity.

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Internal Project

The Savance team creates an internal project with tasks and subtasks to delegate everything that needs to be accomplished.

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Custom Design

If the order contains custom design (most Savance orders do), a Graphic Designer will work with you directly.

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End-User Training

Once all parts of the project have been completed, we will provide end-user training, as well as supply the recording for future reference.

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Transition to Support

Following completed implementation and training, the deployment ticket will be closed. At this point, you will be transitioned to the Support team for any future assistance.